Shipping Policy

Shipping is USPS unless otherwise prearranged via message/conversation with WPTCo. 

Shipping Times:  For most cases, shipping will have a 2-4 day turnaround time (if not next day!).  There will be rare instances where we are waiting on an artist or creator to finish a piece, especially for customs or repairs.  Please keep in mind, we are a husband and wife duo with ranch and life obligations and at times it can get tricky.  At times, we are on the road in between shows. Please be patient as all of the merchandise is safely packed in the trailer and might not be able to get to it immediately if we are on the road traveling between shows.  We always strive to do our very best and communication is key.  If for any reason there is a delay, we provide constant communication.  We are in a rural area of New Mexico and in the winter months, the weather can be a bit extreme, causing shipping delays.  Most often this is no more than a day or two.  In which case,  you will be alerted to any potential delays.  

US Shipping:  Shipping of purchases over $100 are free, within the continental US. On a very rare occasion, for customs and or special orders, there could be additional freight charges.  These will be predetermined prior to shipping. 

Orders totalling $99 and less will incur an $8 shipping and handling fee.  

International shipping:  Shipping is determined at checkout and is based on destination (policies and governing laws) and weight of the item.  If different arrangements need to be made, please contact us via email to arrange international shipping different than what we currently offer.  Prices may be subject to change based on needs. 

Shipping for returns:  If an item does not meet your satisfaction or has been damaged in shipping, please contact us per the return policy to arrange shipping.  If an item is being returned because you no longer want to keep the item then return shipping will be up to the buyer and insurance on item is highly recommended (or ship at your own risk.).  Again, please review the return policy before returning any items.  

For all questions or inquiries, please contact us via email at info@wildponytradingco.com